PLEASE NOTE THAT WE ACCEPT CASH OR CREDIT CARDS ONLY FOR PAYMENT OF FEES TO RETRIEVE YOUR VEHICLE.

VEHICLE RELEASE INFORMATION

A registered owner must have the following:

A current driver's license AND If we do not have the current vehicle owner's  information on file, the registered owner must provide the following:

The original vehicle title in his/her name or

The original title properly assigned and a bill of sale in the same name A copy of the original title in his/her name or The current vehicle tag receipt in his/her name or

A copy of the current vehicle tag receipt in the registered owner's name A title application & bill of sale from the dealer where the vehicle was purchased in his/her name.

A representative for the registered owner, if he/she is not able to come in person must have the following in addition to the proof of ownership above:

His/her current driver's license AND Written, notarized authorization from the registered owner allowing for the release of the impounded vehicle to the named representative (this option does not require the owner's ID)or

Our release form filled out in its entirety along with a copy of the registered owners DL or ID card Written authorization from the owner along with a copy of the registered owner’s DL or ID card.

If the registered owner does not have a valid DL, they must bring someone with them that does have a valid DL.

LIEN SALE & COLLECTION INFORMATION

In addition to your tow/recovery fee, vehicles will accrue a daily storage fee and lien fees. You will be notified of lien sale via postal service at the address on file with the Department of Motor Vehicles.

If you fail to redeem your vehicle, the vehicle will be sold at public auction in attempt to recover the outstanding towing, storage, and lien fees. If you are the responsible party of the vehicle, it is in your best interest to redeem the vehicle as soon as possible or make other arrangements. This will eliminate any further liability to you.

If you, or your insurance company, or any other agent acting on your behalf, fails to redeem your vehicle within 60 days, it will be considered abandoned.

It is our policy to pursue all means necessary to resolve your legal obligation. We have the right to take you, and all parties listed by DMV to have an interest in the vehicle, to small claims court.

We also have the right to refer this matter to a collection agency for the balance owed. We will report any unpaid debt to credit reporting agencies.

Vehicles sold at auction rarely sell for the amount of charges outstanding. The sale price of the vehicle is deducted from the total bill and the remaining outstanding amount will be processed by our collections department.

If your vehicle has been placed on hold by the MPD for a violation of the Montgomery City Towing Ordinance, you must get this hold released at the Montgomery Police Department before you can pick your vehicle up.

Please read the following document on howto obtain a release from MPD:

MPD CTO RELEASE INFORMATION.pdf MPD CTO RELEASE INFORMATION.pdf
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